NYS Language Access Policies | Language Access for NYSDHR | Language Access Gateway
Language Access for Individuals with Limited English Proficiency
What is Language Access?
On October 6, 2011, Governor Andrew M. Cuomo signed Executive Order 26, which directs executive state agencies that provide direct public services to offer language assistance services (translation and interpretation) to people of Limited English Proficiency (LEP).
Each agency provides interpretation services between the agency and an individual in his or her primary language with respect to the provision of services or benefits.
Each agency also provides translation services in the six most common non-English languages spoken by LEP individuals in the State of New York, based on the United States census data and relevant to services offered by each of such agencies. At the moment, Spanish, traditional Chinese, Russian, Haitian-Creole, Korean and Italian are the top six languages. Some agencies may also choose to add additional languages based on their experience and other federal requirements.
Language Access Plans of New York State Agencies
LEP individuals are identified in a Language Access Plan developed by each agency. Below are language access plans for all state agencies that provide direct services to the public. The plans are effective October 5, 2012. Agencies will update their plans every two years.
Agencies: The 41 agencies with language access plans are listed below:
Adirondack Park Agency
Commission on Correction
Commission on Quality of Care and Advocacy for Persons with Disabilities
Council on the Arts
Department of Agriculture & Markets
Department of Civil Service
Department of Corrections and Community Supervision
Department of Economic Development
Department of Environmental Conservation
Department of Financial Services
Department of Health
Department of Labor
Department of Motor Vehicles
Department of Public Service
Department of State
Department of Taxation and Finance
Department of Transportation
Division of Criminal Justice Services
Division of Homeland Security and Emergency Services
Division of Homes and Community Renewal
Division of Human Rights
Division of Lottery
Division of Military and Naval Affairs
Division of State Police
Office for People with Developmental Disabilities
Office for Technology
Office for the Aging
Office for the Prevention of Domestic Violence
Office of Alcoholism and Substance Abuse Services
Office of Children and Family Services
Office of Medicaid Inspector General
Office of Mental Health
Office of Parks, Recreation and Historic Preservation
Office of Temporary and Disability Assistance
Office of the Inspector General
Office of Victim Services
Public Employment Relations Board
Racing and Wagering Board
Workers’ Compensation Board
Last updated: November 16, 2012.